Accessible Care, Wherever You Are
Mental health care should be within reach, even when life gets busy, travel is difficult, or you prefer the comfort of home.
At Serenity, our online psychiatry consultations provide a secure and confidential way to connect with your psychiatrist from anywhere in Singapore (or abroad), ensuring continuity of care without compromise.
Whether you’re starting your mental health journey or maintaining long-term treatment, online sessions offer the same level of professionalism, privacy, and personal connection as in-clinic visits.
What Is Online Psychiatry?
Online psychiatry (also known as telepsychiatry) allows you to meet your psychiatrist via a secure video platform.
These sessions are conducted in real time, just like an in-person appointment, and include assessment, follow-up, or therapy discussions.
Through virtual consultations, your psychiatrist can:
- Review symptoms and monitor progress
- Adjust medications when necessary
- Provide psychotherapy or supportive counselling
- Discuss lifestyle and coping strategies
- Offer follow-up care between in-person sessions
All online sessions follow Ministry of Health (MOH) and Singapore Medical Council (SMC) telemedicine guidelines to ensure patient safety and confidentiality.
When Online Consultations Are Suitable
Online psychiatry is ideal for:
- Follow-up appointments for stable patients
- Medication reviews and prescription renewals (where permitted)
- Ongoing therapy for emotional or stress-related concerns
- Busy professionals or caregivers with limited time for travel
- Students or expatriates residing temporarily abroad
- Individuals seeking discreet access to psychiatric care
For new patients, an initial in-person consultation may still be required for diagnostic clarity before transitioning to online follow-ups.
How Online Psychiatry Works at Serenity
1. Book Your Appointment
Schedule your session through our clinic directly. You’ll receive confirmation and a secure video link.
2. Prepare for Your Session
Choose a quiet, private space with stable internet connection. Have your medication list and any questions ready.
3. Join the Session
At the scheduled time, your psychiatrist will connect with you via video. The discussion follows the same format as an in-person consultation.
4. After the Session
Your psychiatrist may send an electronic prescription or schedule a follow-up appointment as needed.
All personal data and notes remain strictly confidential, in line with Singapore’s Personal Data Protection Act (PDPA).
What to Expect During an Online Session
- The same level of attentiveness and care as in-clinic consultations.
- A structured discussion about symptoms, emotions, and treatment progress.
- Guidance on medication, therapy, or next steps.
- Time to ask questions or clarify concerns in a safe space.
Every session is designed to feel personal and reassuring; technology simply makes access easier.
Benefits of Online Psychiatry
- Convenience: Access care without commuting or taking extended time off.
- Continuity: Maintain regular follow-ups, even while travelling or relocating.
- Privacy: Discreet sessions from your own environment.
- Flexibility: Schedule appointments around work or family commitments.
- Accessibility: Stay connected to care during recovery or mobility challenges.
Care That Adapts to Your Life
At Serenity, we understand that mental health care should fit into your life, not the other way around.
Our psychiatrists combine clinical expertise with technology to ensure you stay supported, wherever you are.
Whether online or in person, the goal remains the same: to help you feel grounded, understood, and in control of your wellbeing.
What to Expect When You Reach Out
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Booking
Contact the clinic to schedule your online consultation. -
Consultation
Join your psychiatrist on a secure video link at your chosen time. -
Consultation
Join your psychiatrist on a secure video link at your chosen time. -
Follow-Up
Receive ongoing care, prescriptions (where applicable), and next steps digitally or in person.
If You Prefer to Speak From Home
Distance shouldn’t be a barrier to your mental health care.
Reach out to Serenity to book a confidential online consultation, and take your next step toward calm, connected care.
